Challenge
Peak season created a backlog of single-line eCommerce orders. Pack benches stalled, and carriers were missed at cut-off.
Solution
WMS360 batch picking, pack-station validation and carrier rate shopping sequenced work by SLA. Packers scanned once and printed the right label automatically.
Results
Perfect-order rate improved to 99.4%. Average click-to-ship time fell from 18 hours to under 6 hours.